Q: What is the return policy?
A: We at Legional want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase.
As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
Please note that direct unilateral product exchange is not possible due to limitations in the ordering platform, and we are not entitled to send out products on our own initiative.
Replacement is possible in case of an undelivered product due to shipment cancellation, after a direct personal consultation with an agent.
Our customers have the right to return the product within seven days. This term expires after seven business days from the final delivery.
Please, acknowledge the following:
Do not request returns and refunds after expiry of the given term
Do not request returns and refunds in Facebook chat or Instagram messages, emails have always priority.
You can return a defective product or order:
- a) In the unfortunate event that the product is defective
- b) The received product is completely different from what has been ordered
In this case, the customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded for the total amount.
Q: What are the conditions to apply for a change or return?
- no refund requests will be accepted after seven days for any reason,
- return shipping costs are the customer's responsibility,
- we'll refund the payments in the same method that the original payment has been made,
- refund or changes will be executed once we receive the tracking number from the customer as a guarantee,
- items that are damaged, dirty, altered, washed, worn or not in their original boxes or bags will not be accepted for return,
- after we have sent the refund confirmation to the customer, the refund can take between 3~10 business days to be reflected on the customer’s account statement
Please also note that legional.co is not responsible for any return fees or returns that are lost or stolen while in transit.
Q: How do I return something?
A: Please follow the steps below:
- Contact us here.
Provide us with your order number and a brief statement explaining the reason for return.
- Once your return is approved, you will be emailed within 24~48 hours.
- Once you are ready to ship your return, address your package to the shipping address you will be provided with your order.
- Use a trackable and insured shipping method to return your package, with your order number clearly printed on your shipping label.
- We will let you know the receipt of your return in email.
- Once your return is processed an confirmed, please allow 3~10 days for your bank to execute the refund amount to your account.
Underwear is one of the most private and personal decisions in menswear because only very few people will see it, yet it is worn every day, all day, right next to the skin. As such, comfort is paramount in underwear and while men’s prefer one kind of underwear, it makes more sense to choose the style based on the day’s activity.
When it comes to choosing underwear and materials, there are a plethora of options on the market today, which makes it difficult to find underwear that is perfect for you without buying one of each kind.
Boxer styles vary in terms of design and slim-fit cuts. They’re perfect to wear on a daily basis or you can use them while playing sports.
Wear loose-fitting boxer shorts with any outfit and try a slimmer boxer short with dress pants.